Service Technician (MN area)

Major Goals and Responsibilities:

• Provide an outstanding customer experience through great communication and support.
• Perform field repairs and maintenance on various office equipment to manufacturers specifications
• Manage your day completing service calls to meeting customer expectations and company processes
• Maintain accurate repair records for time, part, and company assets
• Manage your car stock inventory
• Performs other duties as directed by Service Management
• Ability to make decisions, use the tools available and the resources of others to accomplish objectives
• Able to work comfortably with a variety of customers and associates
• Flexible attitude and versatility in learning
• High level of comfort using computers, tablets, phones, or other handheld devices